





Our professional installers are full time employees that are trained to meet our high standards. We do not employ sub-contractors, which allows us to maintain our standards. Installers are paid on an hourly basis, so there is no incentive for them to cut corners like other installers that are paid a flat rate per door.
Free Door Estimates:
We offer free estimates anywhere in the Chippewa Valley. Simply call our office at (715)723-0742 or (715)836-9550 to schedule an in-home estimate. Sample door panels and brochures are available. If you would rather get an estimate over the phone, we would be happy to assist you. To better serve you, please measure the width and height of your door opening to the nearest inch. Also measure the exact number of inches above your door opening to where any obstructions exist such as trusses, rafter ties, wiring conduit, etc. Then just call with those measurements for a customized quotation.
Garage Door Installation:
Our professional installers will install your door or opener according to the highest industry standards. If your installation requires the removal of an old door or opener, we can perform that service for you at a nominal charge. If you are building a new garage and need to know how to properly frame the opening and necessary supports, please view the ‘Opening Preparation Guide'.
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Garage Door Repairs:
Our experienced technicians can service almost all models of doors and openers. Just call (715)723-0742 to schedule a repair visit.
| Door models we can service: | All major brands |
| Opener models we can service: | LiftMaster |
| Opener models we do not stock parts for: | Overhead (call Overhead
Door at 874-4565) Genie (call Tru-Lock at 835-1540) Wayne Dalton (call Lakeland Door at 723-4605) Linear (call Eau Claire Door at 834-1134) Napolean Lynx Marantec |
Tips to help you when our office is closed:
Vehicle trapped in your
garage?
If your garage door does not go up, there are many things that can cause the
problem, but you can check some of the most common if you feel adequately
qualified:
Step
1:
If you have an opener attached to your door, pull the release cord (typically
a red or white cord hanging down from the opener) and try to run the opener
without the door attached. If you can see the trolley or chain moving on the
rail, then your opener is probably fine and the problem is related to the
door itself, so you should proceed to step 2. If the trolley or chain is not
moving, then the opener is not operating properly. Check the following items:
• Plug something into the outlet that the opener is plugged into to
verify that there is power to the outlet.
• Unplug the opener and open the motor housing to see if a gear is broken
or stripped or if a belt is burned.
Step
2:
Try to lift the door yourself, with the opener still unhooked. If the door
is extremely heavy or does not move at all, please look for the following:
| • | Broken spring? These are either on a pipe across the top of the door or stretching out from the rear of the garage door track. |
| • | Broken cable? These run up and down the sides of the door. |
| • | Rollers out of the track? |
| • | Bent track? |
| • | Something stuck in the track? |
Since a typical garage door is very heavy and springs are under great tension, we recommend that you call a qualified professional to fix most of the problems above. On most doors that we install, certain bolts and lag screws have red paint on them. These red fasteners denote extreme danger points and should not be serviced by the customer.
If you find that a spring is broken in step 2 above, but would like to try and get a vehicle out of the garage during hours that we are not open, you may choose to try to open the door yourself. This can be done by either getting additional lifting assistance from another person(s) or by re-connecting the opener to the door and trying to share the lifting load between yourself and the opener. Please note that using an opener to assist in lifting a door with a broken spring may possibly cause damage to the opener (or your back!). Whichever method you choose to raise your garage door, you must then brace the door up so it does not fall causing injury or property damage. We suggest a vice grip of clamp be attached securely to the track just under the bottom roller(s) of the door. A step ladder can also be set up in the door opening just below the door. If you choose to open your door before we can arrive, you do so at your own risk, but we offer this advice so if you are determined to get your vehicle out, you can do so in the safest manner possible.
For any problem with your door, just call us at (715)723-0742 or (715)836-9550 and schedule your repair service.
Maintenance:
Garage doors and openers have many moving parts so we suggest annual maintenance to enhance the operation and life span of your door and opener.
Want us to do it? Just call us at (715)723-0742 or (715)836-9550 and schedule a preventative maintenance visit.
Want to do it yourself? We suggest a light weight oil, such as 3-IN-1 Oil be applied to all moving parts such as roller bearings, torsion bar bearings, hinge joints, opener drive sprocket bearing, opener idler pulley and opener chain. Do not use grease.
Service Area:
Chippewa Valley Door Company services the following cities in and around the Chippewa Valley area of Wisconsin:
| Altoona | 54720 |
| Augusta | 54722 |
| Bloomer | 54724 |
| Boyd | 54726 |
| Cadott | 54727 |
| Chippewa Falls | 54729 |
| Colfax | 54730 |
| Cornell | 54732 |
| Eau Claire | 54701, 54702, 54703 |
| Elk Mound | 54739 |
| Fall Creek | 54742 |
| Holcombe | 54745 |
| Jim Falls | 54748 |
| Menomonie | 54751 |
| New Auburn | 54757 |
| Rock Falls | 54764 |
| Stanley | 54768 |
Note: We are not limited to these areas so please give us a call if you have any questions.